UFI dongle not connecting | not working help please

Elissar

Active Member
Nov 4, 2018
18
1
Hello!
I need help! I am new customer, i downloaded software and install, before start process install driver and setup software recognize dongle, but after install process software dont detect any UFI devices!
What is wrong? please help
 

vikasmahajan1711

Junior Member
Dec 31, 2017
4
0
india
Hello!
I need help! I am new customer, i downloaded software and install, before start process install driver and setup software recognize dongle, but after install process software dont detect any UFI devices!
What is wrong? please help
which version u download ? or check ur driver for card .... install these driver and check again with latest version of ufi android toolbox v1.3.0.1155...
 

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Elissar

Active Member
Nov 4, 2018
18
1
which version u download ? or check ur driver for card .... install these driver and check again with latest version of ufi android toolbox v1.3.0.1155...
thank you for reply, but no effect. i instal thise driver, but software dont detect ufi dongl
 

Elissar

Active Member
Nov 4, 2018
18
1
what about talking you? what cables? i try connect dongle to usb without any hub or cable. try install soft and connect to diffirent computers ang get same result
 

Madgoeslim

Super Moderator
Aug 6, 2018
50
92
Indonesia
Hello!
I need help! I am new customer, i downloaded software and install, before start process install driver and setup software recognize dongle, but after install process software dont detect any UFI devices!
What is wrong? please help

Hello,
Sorry for the inconvenience,

To fix the problem of a dongle that isn't connected,
try doing the following steps:

1. Please check in the device manager, whether the dongle is detected correctly or not.
Note that the "smart card reader" must be installed correctly with the driver without any yellow exclamation marks.
UFI Dongle drivers can be found in the UFI installation folder: C: \ UFI \ drivers \ ufidongle
Please install the driver by executing FT2K_Drivers.exe for 32-bit systems, or FT2K_Drivers_64bit.exe for 64-bit systems.

2. Please pay attention to the led indicator on the dongle, if the led is not on, it means there is a problem with the card reader.
If the LED is on, the dongle is recognized in the device manager, and the driver is installed correctly,
but the Software is still "not connected", which means there is a problem with the smart card.

3. If you have just purchased Ufi Dongle, please return it to the reseller to claim the warranty.
The warranty period of the UFI Box and UFI Dongle is 6 months.

Here are some solutions from us, hopefully it can help.
 

Elissar

Active Member
Nov 4, 2018
18
1
Hello,
Sorry for the inconvenience,

To fix the problem of a dongle that isn't connected,
try doing the following steps:

1. Please check in the device manager, whether the dongle is detected correctly or not.
Note that the "smart card reader" must be installed correctly with the driver without any yellow exclamation marks.
UFI Dongle drivers can be found in the UFI installation folder: C: \ UFI \ drivers \ ufidongle
Please install the driver by executing FT2K_Drivers.exe for 32-bit systems, or FT2K_Drivers_64bit.exe for 64-bit systems.

2. Please pay attention to the led indicator on the dongle, if the led is not on, it means there is a problem with the card reader.
If the LED is on, the dongle is recognized in the device manager, and the driver is installed correctly,
but the Software is still "not connected", which means there is a problem with the smart card.

3. If you have just purchased Ufi Dongle, please return it to the reseller to claim the warranty.
The warranty period of the UFI Box and UFI Dongle is 6 months.

Here are some solutions from us, hopefully it can help.

Thank you for reply
ufi1.jpg
when i try install, soft detect dongle
ufi2.jpg
but after install UFI can't detect dongle
ufi3.jpg
i try reinstall driver many times, but no good result
 
Last edited:
Reactions: emptycad

Elissar

Active Member
Nov 4, 2018
18
1
hello!
i think dongle is good condition. Problem in driver or software, because when i run installation detect dongle, after install is complete open general window of software! I can see many functions, can click it. click synchronized, then downloaded new version of software, rerun software and then don't detect any UFI devices. Or just close and run UFI soft without synch and update, don't detect any UFI.
coder, please help! where are you?