EFT BLL-L22 reset screen lock without data loss

[rizni6]

i tried bll-l22 with reset screen lock without remove systemui and phone now on erecovery screen, for the firmware i gave full ota update file

Checking fastboot device.....OK
Reading info.....OK
Device Model: BLL-L22
Device Serial: 84RDU18118000413
Device IMEI: 865576032783287
Device IMEI2: 865576032793294
Device Firmware: :BLL-L22C636B396
Device FB Lock: LOCKED
Device USER Lock: LOCKED
Device Lock: locked
Waiting for server.....OK
Reading data.....OK
Posting data to server.....OK
Waiting for server response.....OK
Unlocking device.....OK
Extracting data.....3,39 GB
Converting.....4,91 GB
Sparsing.....3,40 GB
Writing data.....100%
Operation {Reset ScreenLock} ID: 47A4CC4031AE0552
Elapsed time 04:54 -- Version 3.9.1

also tried with remove sytemui but still same, afte restart going to erecovery

now i try with update.app sdcard update file and get this error

Checking fastboot device.....OK
Reading info.....OK
Device Model: BLL-L22
Device Serial: 84RDU18118000413
Device IMEI: 865576032783287
Device IMEI2: 865576032793294
Device Firmware: :BLL-L22C636B396
Device FB Lock: LOCKED
Device USER Lock: LOCKED
Device Lock: locked
Waiting for server.....OK
Reading data.....OK
Posting data to server.....OK
Waiting for server response.....OK
Unlocking device.....Security is not supported
Operation {Reset ScreenLock} ID: 186AC9F915F98C50

phone is in recovery mode and i want to do the work without erasing the userdata

where am i making the mistake ?