Hello Dear.
You will be must have installed third party applications
Complete Solution for your problem
1* Go to control panel and uninstall winPcap if you have not installed just install and unistall again & reboot pc check if not fixed follow the second method
2* Virtual Serial Port Driver remove.....C:\Windows\System32\drivers pc restart and enjoy
3* Tick show hidden device in device manager and then check under System Devices or under Universal serial bus controller just delete and reboot
Always Hit the like button
Best Regards.
Zain UL Abideen