Problem trying to enter EMMC Dongle Shell

Hello, good night, it has been several days since I can enter EMMC Dongle Shell, it tells me something that I do not have internet and something about the Firewall, the program allows me to enter fine but to download the files I can not, so I can not use it please if someone You know what the solution is, I would appreciate it very much. Disable Anti virus and Windows defender and Firewall and remain the same
 

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    Error al querer abrir el EMMC Dongle Shell.png
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