Help vivo y20 pw prblem

[runner30]

pls help me stock here
[EDL] FACTORY RESET Selected Model : Vivo Y20A
Code Name : PD2060
Operation : Factory Reset [5]
Authenticating... OK
Retrieving data... OK [218.85 KiB]
Initializing data... OK
Waiting for HS-USB QDLoader 9008... COM3
Connecting to device... OK
Handshaking... OK
Reading bootloader info...