CM2 failed plzzz Help me

[amanjani]

smart card misconfiguration
=== DongleManager [Infinity] v1.72 [08/02/2019 17:23:13] ===
Box/Dongle type selected: [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 01077E7C24881292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 01EE7E7C
Firmware version: 0122.02
=== Process started: 08/02/2019 17:23:14 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to Smart-Card/Dongle/Box update Problems and Solutions
Detail is here

=== DongleManager [Infinity] v1.72 [08/02/2019 17:28:31] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 01077E7C24881292
Box/Dongle found: [BEST]
Number of flash operations: 0
Number of unlock operations: 0
Number of security operations: 0
Number of other operatiions: 0
Serial No (S/N): 01EE7E7C
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 54
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 03: [BEST] v.0122
Diagnostic Key: 7FFF2A41965F8DEC
plzzzz help me some body