EME Mobile Tool (EMT) - Frequently Asked Questions

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EmeGSM-Wei

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Mar 26, 2020
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Q: How to create an account for EMT quickly?

1. Visit EMT Member Mangement System http://pms.emegsm.com/member/Login.aspx


2. Click Sign Up Now, fill in the item of the page (Asterisk * indicates required fields)


3.Click Submit button, the account create completed


TIPS: Email is used to reset password when you forgot password, we recommended that you fill in the email when registering account.
 
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EmeGSM-Wei

Product Manager
Mar 26, 2020
1,124
803
China
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How to reset password when forgot password?

1. Visti EMT Member Management System http://pms.emegsm.com/member/Login.aspx


2. Click Forgot Password, fill in the item of the page (Asterisk * indicates required fields)


3. After Authentication step completed, fill in the new password


4. Reset password completed


TIPS: If you ddi not fill email when you create your EMT account (or forgot your email), contact us to help you find your password please.
TIPS: Keep your username and email information properly, so as not to cause you unnecessary trouble!
 
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EmeGSM-Wei

Product Manager
Mar 26, 2020
1,124
803
China
Skype
[email protected]
Q: How to authorization EMT account and recharge Credits?

EMT Authorization Process:

Process: Contact Reseller > Provide Authorization Information > Payment > Done
1.Contact Reseller: View the reseller page, and contact Reseller
2.Provide Authorization Information: Provide the Account and Licences information to reseller
3.Payment
4.Done
TIPS: If software prompts "Account is unauthorized", it means that you need to purchase licences before using EMT software!

EMT Recharge Process:
Process: Contact Reseller > Provide Recharge Information > Payment > Done
1.Contact Reseller: View the reseller page, and contact Reseller
2.Provide Recharge Information: Provide the Account and Payment Method information to reseller
3.Payment
4.Done
TIPS: If software prompts "account balance is insufficient", it means that you need recharge account before using these functions!
 

EmeGSM-Wei

Product Manager
Mar 26, 2020
1,124
803
China
Skype
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What is EMT Credits? It is lifetime free use or not? which function need credits?

1.EMT Credits is a payment method to deduct fees by using some advance functions of EMT.

2.You need to recharge the EMT Credits from reseller. So EMT Credits it is not free for EMT users. when you use advanced funtions of EMT, you need recharge EMT Credits to your EMT account, otherwise no need it.

3.You can see which function need credits and how many credits need on the button of the EMT software directly or EMT official site
Licences & Recharge of EMT - Standard Edition
 

EmeGSM-Wei

Product Manager
Mar 26, 2020
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We can see "New Security", "Skip Auth, New Security" and "Beta Skip Auth, New Security" in the model list, what is the different?

New Security: thats mean you need do Authentication Service before read/erase/write/flash etc operation
Skip Auth, New Security: thats mean you can do read/erase/write/flash etc operation without Authentication Service
Beta Skip Auth, New Security: thats mean this is a test model of "Skip Auth, New Security" operation, may it not working
 

EmeGSM-Wei

Product Manager
Mar 26, 2020
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803
China
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How to solve the EMT software auto crash problem while sending loader of qualcomm protocol?

Try to solve problem as follow way:

1.Install "vcredist.exe": X:\EMT\Tools\vcredist.exe
2.Close Antivirus or set EMT directory as trustly folder
 
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EmeGSM-Wei

Product Manager
Mar 26, 2020
1,124
803
China
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I get this error "Failed, Authentication needed (or Flash IC damaged)!", what's mean? how to solve?

You will facing this error while follow case:

Case 1: New Security models should be do Authentication Service before operation
You can solve problem as follow methods:
1. Confirm your phone find device status is OFF (AUTH SERVICE NOT WORKING FOR FIND DEVICE IS ON)
1). Get your phone imei or sn (beside qr-code on the main board)
2). Check find device status here: https://i.mi.com/find/device/activat...ale=en#/status

2. Request enable xiaomi auth service for you
1). Send Phone imei or sn and your EMT id to skype ([email protected]) and then request team enable xiaomi auth service for you
2). After confirm phone find device status is off will enable xiaomi auth service for you

3. Use "Authentication Service"
1). Re-login EMT software
2). press "Authentication Service" before operation (need 8 credits)
p/s: suggest un-check "auto reboot" options on the "settings" tabs if you use "Auth service"

Case 2: Phone Flash ic damaged or hardware issue
Recommended to check flash ic or hardware issue if the phone problem as follow:
1. Stuck logo
2. Auto reboot
3. dropped in water or floor before
 
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