Need Help credits deducted, work not done

[techpluscuba]

I need help, I have tried to unlock an SM-A015AZ, the process is complete but it is still locked, also the credits were deducted twice because I had 10 credits and now my balance is at 0 credits.on the first try the job was not completed and still my credits were deducted. my username is techpluscuba

here I leave the log:

Connect ADB Device [R9PN50HGN9J] : DONE
Model : SM-A015AZ
Android Version : 10
Phone Sn : R9PN50HGN9J
Security Patch : 2020-07-01
IMEI : 351721110625932
AP/CP Version : A015AZUCU2ATG4/A015AZUCU2ATG4
CSC : AIO/AIO/AIO
Warranty Void Bit : Unknown
Checking if Model Supported : OK
Operation : Direct Unlock
User Agree With credits : OK
Setting CPDebug Level : OK
Rebooting Phone : OK
Setting Debug High Level : OK
Rebooting Phone : OK
Searching For SAMSUNG Mobile USB Serial Port : DONE
Loading Data From Server : OK
Searching For Samsung Modem Port : DONE
Reading Data From Phone : RETRY..WORKING PLEASE WAIT...
Connect Port COM9 : DONE
Rebooting to Normal Mode : OK
Searching For SAMSUNG Mobile USB Serial Port : DONE
Loading Data From Server : OK
Searching For Samsung Modem Port : DONE
Reading Data From Phone : DONE
Calculate : OK
Connect Port COM9 : DONE
Rebooting to Normal Mode : OK
Server Error
Saving Log[Logs/Unlock (2022_2_7 11.17.07).log] :
-----------------------------------------------------------------
Connect ADB Device [R9PN50HGN9J] : DONE
Model : SM-A015AZ
Android Version : 10
Phone Sn : R9PN50HGN9J
Security Patch : 2020-07-01
IMEI : 351721110625932
AP/CP Version : A015AZUCU2ATG4/A015AZUCU2ATG4
CSC : AIO/AIO/AIO
Warranty Void Bit : Unknown
Checking if Model Supported : OK
Operation : Direct Unlock
User Agree With credits : OK
Setting CPDebug Level : OK
Rebooting Phone : OK
Searching For SAMSUNG Mobile USB Serial Port : DONE
Loading Data From Server : OK
Searching For Samsung Modem Port : DONE
Reading Data From Phone : RETRY..WORKING PLEASE WAIT...
Connect Port COM9 : DONE
Rebooting to Normal Mode : OK
Searching For SAMSUNG Mobile USB Serial Port : DONE
Loading Data From Server : OK
Searching For Samsung Modem Port : DONE
Reading Data From Phone : DONE
Calculate : RETRY..WORKING PLEASE WAIT...
Connect Port COM9 : DONE
Rebooting to Normal Mode : OK
Searching For SAMSUNG Mobile USB Serial Port : DONE
Loading Data From Server : OK
Searching For Samsung Modem Port : DONE
Reading Data From Phone : DONE
Calculate : OK
Connect Port COM9 : DONE
Rebooting to Normal Mode : OK
Loading Data From Server : OK
Unlocking : OK

Network Unlock Successful! :
??PLEASE REBOOT YOUR PHONE!??
Please Recharge your Balance!
Saving Log[Logs/Unlock (2022_2_7 11.26.41).log] :

 

[techpluscuba]

Also the phone have no service after unlock process

 

[Mohsin-*]

Hello

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