Chimera An error occurred: This account is locked!

Chimera Tool

ChimeraTool

Product Manager
Apr 6, 2021
1,341
684
Slovakia
An error occurred: This account is locked!

uaser name:andrew1828
Dear User,

The problem is that you have opened a refund for the following transaction:
Refund of #32918410-37363647 Paddle order

Which is a PRO license. That is the reason, why your account is blocked.
How can you solve it? As we are missing the payment from the service, you have to re-pay the amount which was revoked.

In your case this is 1199 CRD / 119.90 euro.

Now as your account is blocked, you can re-pay it to a NEW account. So create an account and then buy the credits or the license (pro) to it.

Then you have to contact us again, and we will remove the block from the old account.

Best regards
Sab
Chimera team
 
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