please help me
=== DongleManager [Infinity] v1.94 [19/08/2026 00:39:17] ===
Box/Dongle type selected: Infinity [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0003976A15BF1292
Box/Dongle found: Infinity [BEST]
Reading...
Serial No (S/N): D0F3976A
Firmware version: 0160.02
=== Started: 19/08/2026 00:39:17 ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
Write to https://infinity-box.com/?r=2
Do you want to report an issue to Support?
No
=== DongleManager [Infinity] v1.94 [19/08/2026 00:39:17] ===
Box/Dongle type selected: Infinity [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0003976A15BF1292
Box/Dongle found: Infinity [BEST]
Reading...
Serial No (S/N): D0F3976A
Firmware version: 0160.02
=== Started: 19/08/2026 00:39:17 ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
Write to https://infinity-box.com/?r=2
Do you want to report an issue to Support?
No
