error 402

Singh.mobile.care

Active Member
 : Nov 4, 2019
 : 24
 : 3
 :  Hindustan
i have parched ufi box 5 days ago... and in 5 days while i downloading files iam getting error 402
i have fast internet connection .. and i didn't break any downloading rules
please solve problem as soon as possible
8727
 

jameel91

Active Member
 : Sep 9, 2018
 : 38
 : 10
Hey team why you are not replying.? i also purchased new box and shipment on the way but you are not caring your customers. this is lead to your poor image & reputation. think about it.
 
Reactions: Singh.mobile.care

atstech

Active Member
 : Oct 8, 2018
 : 30
 : 2
Skype
 :  atstech
where is the file storage directory in c: or any other drive?
 

atstech

Active Member
 : Oct 8, 2018
 : 30
 : 2
Skype
 :  atstech
pls try to open the software from the main directory where the software is installed, not from desktop shortcuts and see if this fixes the problem?
i have installed the UFI in G: drive in my computer as the C: drive is an 128 GB SSD hard disk so no space to keep files and i just tried this and the files download without any issues, and also run the software as adminstrator!
try this and let me know.
wbr
 

Singh.mobile.care

Active Member
 : Nov 4, 2019
 : 24
 : 3
 :  Hindustan
pls try to open the software from the main directory where the software is installed, not from desktop shortcuts and see if this fixes the problem?
i have installed the UFI in G: drive in my computer as the C: drive is an 128 GB SSD hard disk so no space to keep files and i just tried this and the files download without any issues, and also run the software as adminstrator!
try this and let me know.
wbr
Drive c:



Sent from my SM-G975F using Tapatalk
 

Singh.mobile.care

Active Member
 : Nov 4, 2019
 : 24
 : 3
 :  Hindustan
Installed in other drive... No luck
Run as administrator... No luck
Run main app in ufi folder run as administrator but no luck.

Sent from my SM-G975F using Tapatalk
 

atstech

Active Member
 : Oct 8, 2018
 : 30
 : 2
Skype
 :  atstech
r u going to support area in ufi box and downloading files, try to select brand and model and then try to download files and see what happens?
 

atstech

Active Member
 : Oct 8, 2018
 : 30
 : 2
Skype
 :  atstech
what is are u using? if 64bit run the software as administrator and see if it helps.