Issue with Galaxy Multi Tool Login/Crash After Network Adapter Change & Telegram Group Ban

[rajmobaile]

Hi Everyone & Respected Admins / Developers,

I am facing a technical issue with Galaxy Multi Tool on my Windows 11 (64-bit) PC, and I need help from the community or the official support team.

Problem Summary:

1. After installing my TB-03 Thermal Camera software, the network adapter settings (IP/DNS) on my PC got changed automatically.
2. Ever since this change, Galaxy Multi Tool fails to launch and keeps throwing login/crash errors: "DNS configuration changes are required for successful logins."
3. I have already tried uninstalling the thermal camera setup, resetting network adapters, and changing DNS to Google Public DNS (8.8.8.8 / 8.8.4.4), but the issue persists. The tool only opens if I repeatedly uninstall and reinstall it.

Regarding Telegram Block:I recently posted about this issue and shared my setup file/logs in the Official Telegram Group to explain the conflict. It seems the automated bot or admin marked my file/link as spam and banned/blocked my account from the group. I had no bad intent and was only seeking technical help.

My Request:

• Kindly unban/unblock my Telegram handle if possible.
• Please guide me on how to permanently fix this network/DNS conflict on Windows 11 so the tool launches smoothly.

My Details:

• OS: Windows 11 64-bit
• Email: [email protected]
• Phone: +91 9320109109
• Region: India (Asia)

Looking forward to a solution. Thank you in advance!