Hello!
I’m having an issue with my Combo Touch: sometimes, when I detach the keyboard from the iPad and then I attach it again, the Globe key stops working. For example, if I push it in order to open the emoji picker, it doesn’t do anything; at the same time, if I use it with H in order to return to Home, it does work properly, so I don’t think it’s an hardware problem.
Do you know if it’s a common issue or a bug or something like that?
Moreover, I am not able to use the Logitech Control app, because it doesn’t recognise my keyboard, even if it‘s attached and it’s working perfectly.
I’m having an issue with my Combo Touch: sometimes, when I detach the keyboard from the iPad and then I attach it again, the Globe key stops working. For example, if I push it in order to open the emoji picker, it doesn’t do anything; at the same time, if I use it with H in order to return to Home, it does work properly, so I don’t think it’s an hardware problem.
Do you know if it’s a common issue or a bug or something like that?
Moreover, I am not able to use the Logitech Control app, because it doesn’t recognise my keyboard, even if it‘s attached and it’s working perfectly.