Dear UFI Support Team,
I recently purchased a secondhand UFI Box from a local seller, but when I try to open the UFI Android ToolBox software, I get a server error stating that the card has been blocked.
Here are my device details:
- Card Serial: 11B5508054
- Error Code: 403
- Error Message: [SERVER] UFI has been blocked, Card serial [11B5508054] please contact your dealer to fix the issue.
Since I bought this box secondhand, I cannot contact the original dealer or reseller who sold this device first.
Could you please help me check the status of this card and unblock it from the server side so I can use it for my daily service work?
Attached is the screenshot of the error message.
Thank you very much for your help.
Best regards,
Budi
I recently purchased a secondhand UFI Box from a local seller, but when I try to open the UFI Android ToolBox software, I get a server error stating that the card has been blocked.
Here are my device details:
- Card Serial: 11B5508054
- Error Code: 403
- Error Message: [SERVER] UFI has been blocked, Card serial [11B5508054] please contact your dealer to fix the issue.
Since I bought this box secondhand, I cannot contact the original dealer or reseller who sold this device first.
Could you please help me check the status of this card and unblock it from the server side so I can use it for my daily service work?
Attached is the screenshot of the error message.
Thank you very much for your help.
Best regards,
Budi
