online serive error why

[xmanwolf]

Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authentication error:Server reported error: 05 AUTHENTICATION_FAILED
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!

 

[Infinity-Box]

Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authentication error:Server reported error: 05 AUTHENTICATION_FAILED
Disconnected
Disconnected
Finished

Error: Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!

Hello,

Please update [BEST] configuration file with your IOS Username/Password.
You should use the same user/pass you are using for web account login.
Instruction - "Authentication failed" problem & solution - IOS Technical Support

 

[RAJ SAGAR]

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!


Device : Nokia6.2 ( Starlord )
BLType : WT2
SecVer : 02
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authentication error:Server reported error: 05 AUTHENTICATION_FAILED
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!.............plz help me....