Infinity pls herlp my dongle dosn't work

[khalidmonem]

dongle misconfiguration . contact to support
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000093B223604082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 4E9893B2
Firmware version: 0160.02
=== Started: 3/26/2024 1:56:02 PM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured Ok
Updating...
Wait 4-5 minutes, DO NOT disconnect Smart-Card
Update Ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing Ok
=== Process finished: 3/26/2024 1:56:19 PM ===
=== DongleManager [Infinity] v1.94 [3/26/2024 1:56:19 PM] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000093B223604082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 4E9893B2
Firmware version: 0160.02
after update
Username: 004E9893B2
==> Search for "fault.bin" in C:\Users\BLUE\OneDrive\Desktop\DongleManager\
==> Search for "fault.bin" in c:\InfinityBox\
==> Search for "fault.bin" in c:\Program Files\
==> Search for "fault.bin" in c:\Program Files (x86)\
Found files: 0
No reports found
still didn't work
pls help help

 

[Infinity-Box]

Dongle is Ok
what is the problem wth your PC?