Ufi Server Problem and Credit Refund

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Junior Member
 : Sep 2, 2019
 : 4
 : 4
Dear Ufi Team;

When will Ufi Server open? Server is down for 10 days. And although it was closed, Redmi spent my credits for 6A. He spent my 10 credits unfairly. I sent you a report a week ago, but no one answered. You didn't return the credits to me. I just got 50 credits. Did I pay you for money? Please let us know.


Junior Member
 : Nov 20, 2019
 : 1
 : 1
today my 3 credit deducted for redmi 6A but info not shown. please refund my credit.
27-12-2019 01:55 XF05687200247 XIAOMI_FL cactus;be 8d5c5e6a8b21e69e.. 3 1 2

account id-MTE4ODQxMjQ2NywxMTg1NTI0NTU5
Reactions: mdakhter


Junior Member
 : Jan 6, 2020
 : 1
 : 0
CREDIT Problem

Power off the phone, disconnect and reconnect the battery(if possible) and connect USB cable...
Hold the VOL DOWN or VOL UP + DOWN(for newer model) to force MediaTek BootROM.
Scanning BootROM or Preloader port... Done
Detected [BootROM] MediaTek USB Port (COM40)
Connection status: XHCI:HUB3:USB 2.00 High-Speed
USB Driver: [MediaTek Inc.] wdm_usb, version:, date: 1-22-2016
Connecting Bootrom...
[SERVER] Service unavailable, server query response failed !
Error: -1073348603 (STATUS_BROM_CMD_FAIL)
Error: -1073348603 (STATUS_BROM_CMD_FAIL)
BROM_SCMD_SLA error. code 0x7046


Friend's Martview
 : Sep 15, 2017
 : 66
 : 15
 :  Nepal
 :  sushil.lama2
credit 3 deduct pls refund

[SERVER] XIAOMI_FL [cactus,7c0d535c436ddaca] ref id: XF03950050991, cost: 3, your balance: 7
Bootloader has been authorized successfully
Authorization will be reset by unplugging the USB cable, change brand or model selection or closing the application
Platform: MT6765, Hw ver: 0xCA00, Sw ver: 0x0000
You have used 1 available XIAOMI_FL slot for this phone, you have 2 FREE slot left to try


Active Member
 : May 4, 2019
 : 23
 : 4
 :  live:thainhattam

Donate money to this user
i also lost 4 credits for redmi 6 flash failed, but ufi team didn't care, no credit refund


 : Aug 26, 2017
 : 9
 : 0
 :  turkey
 :  mhammadleo
14-03-2020 19:21 XF07853880367 XIAOMI_FL begonia 0d2309b4091dfde6.. 4 1 failed Z370P D3-CF-Default string],


Product Manager
 : Aug 6, 2018
 : 105
 : 366
 :  Indonesia
How to Reported the issue/bug, or UFI CREDIT refund request, and other problem to UFI Support.

New update is coming, new feature is added, and another bug or issue is also followed.
Thats why the software need to be updated from time to time.
There are no software with bug free, because its made by human.

If you got problem while using UFI Software, find some bug or the issue,
there are feature called
"Report an issue",
you can accessed it by using Right Click menu in the Title Bar.

New window will appear.
Here, you can write the problem.
Please write the details problem including your serial and UFI Account ID for UFI Credit issue.
Without details problem, your report will be ignore.
Attach your UFI Software.log and screenshot,
and Click Submit.

Do not ask about how to repair your phone or request features here.

We will process the problem as soon as possible.
You also can do it manually,
by sent email to [email protected]
with the same format as above example.
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