Dear User,
The connection limits for old licences were set arbitrarily high, and after a careful revision of the usage patterns of our users, we have identified 3 groups of users based on the volume of phones they service in a year, which became the basis of our new licencing system from November 2024:
The Basic licence targets the largest group of users, who do not service more than 100 phones in a year.
The Professional licence is made for the vast majority of the remaining users, with 1500 connections.
And finally the Premium licence covers the needs of everybody else, the most active technicians, who reliably repair hundreds of phones each month.
If the connection limit of the Basic licence is not enough for you, then you may want to upgrade it to a plan that is designed to fit your needs!
That being said, we thank you for Your input, noted Your request, and will continue to monitor the usage patterns of our users so we can come up with plans/deals that leaves everyone more satisfied!
Best Regards,
ChimeraTeam